Contact Us
For any enquiries or to discuss your live streaming needs, contact Mark directly. He’ll make sure everything is simple and taken care of personally.
Booking Is Easy
Booking is straightforward
Once your date is confirmed, an invoice is sent with all the details. Payment can be made by BACS or cheque to reserve the booking. As soon as payment is received, the broadcast is scheduled and a shareable viewing link is issued. You’re welcome to send a custom image or order of service to display on the stream page.
Operated under the trading name MJ Films
Payments are made securely to MJ Films (UK-registered sole trader).
Mark works directly with funeral directors and families, taking on only one service per day for full focus and flexibility. When you book, you deal with the same person throughout — the person who will be on site on the day.
There’s no need to meet at the venue beforehand. Mark simply needs access around 90 minutes before the service to set up and test the connection.
Funeral Directors
We partner discreetly with funeral directors across the UK. You can use our page, or we’ll set one up for you at no extra charge.
Before You Book
Before making a booking, please read terms
F.A.Q.
Can you guarantee stable connection?
An absolute live internet guarantee would be misleading because the final connection depends on conditions that no videographer can control. Mobile coverage can change significantly from one part of a building to another, and factors such as thick stone walls, the number of people inside, local network congestion and even very poor weather can affect what is available on the day.
We combine O2, Vodafone, EE and Three and use venue Wi-Fi where it is suitable. Sometimes the best solution is surprisingly simple: I may position the streaming unit outside the church, where reception is stronger, and run a cable back inside to the cameras. I have also hired Starlink for difficult locations, but even Starlink cannot provide an absolute guarantee — I have encountered locations where it could not establish a usable connection.
Crowded services can introduce another variable because hundreds of guests may be using the same nearby mobile networks. Asking everyone to switch off their phones is neither particularly practical nor necessarily effective, so I no longer rely on that as a solution.
It is very unusual for there to be no connection at all, but occasionally the available bandwidth can be extremely limited. For example, a location might provide a stable continuous connection of only around 300 Kbps, when approximately 8,000 Kbps would be preferred for a high-quality HD broadcast. A connection existing is therefore not the same thing as having enough bandwidth for a reliable HD live stream.
That is why we test the available connections before every service and use several possible routes rather than depending on one network. Most funerals stream without a problem, but if a venue genuinely cannot provide sufficient connectivity, the funeral is still recorded locally in full, so the service itself is never dependent on the internet connection.
When is the best time to call you?
Operating Hours
You can get in touch at any time, but we’re usually easiest to reach between:
9:00 am – 6:00 pm
Monday – Friday
Mark will aim to respond as quickly as possible, including on weekends and public holidays.
Will you hold my date until I decide?
Unfortunately, dates are first-come, first-served. Mark cannot hold a date, as he often receives multiple enquiries for the same day. If he is already booked, he can refer you to trusted associates who can provide the same level of service.
How do I access the stream?
Once the stream is set up, Mark will provide a secure link and any instructions needed for family and friends to watch.